Membership Management

• Why doesn't my password work?
• I forgot my username & password. Help!
• I've never received my password! Help!
• Sites have slow download speeds or are unreachable
• How do I copy & paste the password?
• Why was my username temporarily disabled?
• How do I turn on cookies?
• How do I disable access via a proxy?

Billing

• How can I cancel my membership?
• Once cancelled will I still have access?
• How will the membership show up on my bill?
• How often will I be charged for my membership?
• I can't join. Why was my card declined?
• Why did I not receive a confirmation email?



GO BACK TO SUPPORT HOME